Privacy Policy
Effective Date: 4/29/2026
BH Physiotherapy (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us through our website, bhphysiotherapy.com.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, submit a contact form, book an appointment, call us, or otherwise interact with us online.
1. Information We Collect
Personal Information You Provide
When you submit information through our website, forms, or communications, we may collect:
- Name
- Email address
- Phone number
- Appointment or treatment details
- Health-related information you voluntarily provide
- Any other information you choose to share
Automatically Collected Information
When you visit our website, we may automatically collect:
- IP address
- Browser type
- Device type
- Operating system
- Pages viewed
- Time spent on the site
- Referring website
- General geographic location
- Website activity and interactions
2. How We Use Your Information
We may use your information to:
- Respond to inquiries and appointment requests
- Communicate with you about your care or services
- Provide and improve our physiotherapy services
- Analyze website traffic and user behavior
- Improve website performance and user experience
- Send relevant updates, promotions, or health-related content
- Follow up on inquiries or appointments
- Protect against fraud or unauthorized activity
3. Cookies and Tracking Technologies
Our website may use cookies, pixels, tags, scripts, and similar technologies to:
- Improve website functionality
- Analyze traffic and behavior
- Support marketing and remarketing efforts
You can adjust your browser settings to limit or disable cookies, but some features of the website may not function properly.
4. Third-Party Services
We may use third-party vendors to help operate our business, including:
- Website hosting providers
- Analytics platforms
- Marketing and advertising partners
- CRM and lead management systems
- Appointment scheduling tools
- Email and SMS communication services
These third parties may process data in accordance with their own privacy policies.
5. Website Visitor Identification & Marketing Technology
We may use website visitor identification, analytics, and remarketing technologies to better understand website traffic and engagement.
This may include tools that help identify business or consumer interest based on website activity, where permitted by law. These technologies allow us to follow up with visitors who have shown interest in our services.
6. How We Share Information
We do not sell your personal information for cash.
We may share information:
- With service providers and vendors
- With marketing and analytics partners
- If required by law or legal process
- To protect our rights, property, or safety
- In connection with a business transaction (sale, merger, etc.)
7. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your information.
However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
8. Your Choices
You may:
- Choose not to provide certain information
- Opt out of marketing communications
- Request access, correction, or deletion of your information (where applicable)
To opt out, follow unsubscribe instructions or contact us directly.
9. Health Information Disclaimer
While we may collect limited health-related information through forms or communications, this website is not intended to store or transmit protected health information (PHI) in a fully secure or HIPAA-compliant manner.
Please avoid submitting sensitive medical information through website forms unless necessary.
10. Children’s Privacy
Our services are not directed to children under 13, and we do not knowingly collect information from children.
11. External Links
Our website may contain links to third-party websites. We are not responsible for their content or privacy practices.
12. Your Privacy Rights
Depending on your location, you may have rights to:
- Access your personal information
- Request correction or deletion
- Limit or object to processing
To make a request, contact us below.
13. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted with a revised effective date.
14. Contact Us
If you have questions about this Privacy Policy:
BH Physiotherapy
Website: https://bhphysiotherapy.com/
Email: [email protected]
Phone: 305-850-1799
Address:
Website: https://bhphysiotherapy.com/
Email: [email protected]
Phone: 305-850-1799
Address: